{"id":113,"date":"2026-01-20T16:44:18","date_gmt":"2026-01-20T16:44:18","guid":{"rendered":"https:\/\/help.ministrycentral-europe.org\/?post_type=epkb_post_type_1&#038;p=113"},"modified":"2026-01-20T16:44:18","modified_gmt":"2026-01-20T16:44:18","slug":"course-coordinator-onboarding-guide","status":"publish","type":"epkb_post_type_1","link":"https:\/\/help.ministrycentral-europe.org\/?epkb_post_type_1=course-coordinator-onboarding-guide","title":{"rendered":"Course Coordinator Onboarding Guide"},"content":{"rendered":"<p><strong>MinistryCentral Europe<\/strong><\/p>\n<hr \/>\n<h2><strong>Purpose of This Guide<\/strong><\/h2>\n<p>This document is the <strong>primary onboarding entry point<\/strong> for individuals serving as <strong>Course Coordinators<\/strong> within MinistryCentral Europe.<\/p>\n<p>It defines:<\/p>\n<ul>\n<li>Your scope of responsibility<\/li>\n<li>Your relationship to instructors and instructor coordinators<\/li>\n<li>How courses are structured and maintained<\/li>\n<li>Where your authority begins and ends<\/li>\n<\/ul>\n<p>This guide is designed to be <strong>read once, acknowledged, and referenced as needed<\/strong>.<\/p>\n<hr \/>\n<h2><strong>Role Overview: Course Coordinator<\/strong><\/h2>\n<p>The Course Coordinator is responsible for the <strong>structure, coherence, and readiness of courses<\/strong> within the platform.<\/p>\n<p>You ensure that:<\/p>\n<ul>\n<li>Courses are complete<\/li>\n<li>Content is placed correctly<\/li>\n<li>Learning flow is coherent<\/li>\n<li>Materials are ready for learners<\/li>\n<\/ul>\n<p>You do <strong>not<\/strong> author most content yourself.<\/p>\n<hr \/>\n<h2><strong>What You Own<\/strong><\/h2>\n<p>As a Course Coordinator, you own:<\/p>\n<ul>\n<li>Course shells and structure<\/li>\n<li>Lesson sequencing<\/li>\n<li>Course readiness for publication<\/li>\n<li>Alignment with curriculum standards<\/li>\n<li>Coordination with Instructor Coordinators<\/li>\n<li>Placement of approved content into courses<\/li>\n<\/ul>\n<p>You are accountable for <strong>learning coherence<\/strong>, not raw content creation.<\/p>\n<hr \/>\n<h2><strong>What You Do NOT Own<\/strong><\/h2>\n<p>You do <strong>not<\/strong> own:<\/p>\n<ul>\n<li>Instructor recruitment<\/li>\n<li>Instructor communication pipelines<\/li>\n<li>Video production<\/li>\n<li>Editorial rewriting<\/li>\n<li>Platform configuration<\/li>\n<li>Templates, CSS, or layout<\/li>\n<\/ul>\n<p>Those responsibilities live elsewhere.<\/p>\n<hr \/>\n<h2><strong>Relationship to Other Roles (Important)<\/strong><\/h2>\n<h3><strong>Instructor Coordinator<\/strong><\/h3>\n<ul>\n<li>Acts as the liaison to instructors<\/li>\n<li>Collects and prepares instructor material<\/li>\n<li>Ensures instructors meet expectations<\/li>\n<\/ul>\n<h3><strong>Content Editor<\/strong><\/h3>\n<ul>\n<li>Polishes and standardizes text<\/li>\n<li>Ensures documentation clarity<\/li>\n<li>Maintains consistency<\/li>\n<\/ul>\n<h3><strong>Media &amp; Video Contributors<\/strong><\/h3>\n<ul>\n<li>Prepare and manage video assets<\/li>\n<\/ul>\n<h3><strong>Platform Team<\/strong><\/h3>\n<ul>\n<li>Owns technical structure and tools<\/li>\n<\/ul>\n<p>Your role is <strong>integration<\/strong>, not negotiation.<\/p>\n<hr \/>\n<h2><strong>Where You Work<\/strong><\/h2>\n<p>Course Coordinators typically work in:<\/p>\n<ul>\n<li><strong>LearnDash<\/strong> (course and lesson structure)<\/li>\n<li><strong>Echo KB<\/strong> (reference links, guidance)<\/li>\n<li><strong>Notion<\/strong> (planning and coordination only)<\/li>\n<\/ul>\n<p>Notion is not a publication surface.<\/p>\n<hr \/>\n<h2><strong>Course Structure Standards (High-Level)<\/strong><\/h2>\n<p>Courses should generally follow:<\/p>\n<ul>\n<li>Clear course overview<\/li>\n<li>Logical lesson sequencing<\/li>\n<li>Reasonable lesson length<\/li>\n<li>Minimal topic fragmentation<\/li>\n<li>Explicit learning objectives<\/li>\n<\/ul>\n<p>If a course becomes difficult to structure, escalate \u2014 do not invent structure.<\/p>\n<hr \/>\n<h2><strong>Video &amp; Media Usage<\/strong><\/h2>\n<p>You must follow:<\/p>\n<ul>\n<li><strong>Video Usage Policy<\/strong><\/li>\n<li><strong>Media Intake &amp; Naming Standards<\/strong><\/li>\n<\/ul>\n<p>As a Course Coordinator:<\/p>\n<ul>\n<li>You place videos<\/li>\n<li>You do not host or rename arbitrarily<\/li>\n<li>You ensure correct embedding<\/li>\n<\/ul>\n<hr \/>\n<h2><strong>What You Must Read (Required)<\/strong><\/h2>\n<p>Before coordinating courses, you must read:<\/p>\n<ul>\n<li><strong>Course Coordinator Guide<\/strong> (this document)<\/li>\n<li><strong>LearnDash Content Strategy<\/strong> <em>(if separate)<\/em><\/li>\n<li><strong>Video Usage Policy<\/strong><\/li>\n<li><strong>Documentation Workflow<\/strong><\/li>\n<li><strong>Status Lifecycle &amp; Canonical Rules<\/strong><\/li>\n<\/ul>\n<hr \/>\n<h2><strong>What You Do NOT Need to Read<\/strong><\/h2>\n<p>You do <strong>not<\/strong> need to read:<\/p>\n<ul>\n<li>Platform &amp; Technical Governance<\/li>\n<li>Elementor Do \/ Don\u2019t Guide<\/li>\n<li>CSS or template documentation<\/li>\n<li>Editorial playbooks<\/li>\n<\/ul>\n<hr \/>\n<h2><strong>Change Management &amp; Escalation<\/strong><\/h2>\n<p>If you encounter:<\/p>\n<ul>\n<li>Structural limitations<\/li>\n<li>Missing content<\/li>\n<li>Instructor delays<\/li>\n<li>Quality concerns<\/li>\n<\/ul>\n<p>You must:<\/p>\n<ul>\n<li>Pause<\/li>\n<li>Escalate<\/li>\n<li>Document the issue<\/li>\n<\/ul>\n<p>Never \u201cwork around\u201d governance to meet deadlines.<\/p>\n<hr \/>\n<h2><strong>Acknowledgement &amp; Activation<\/strong><\/h2>\n<p>Course Coordinators must <strong>formally acknowledge<\/strong> this guide before coordinating live courses.<\/p>\n<p>Acknowledgement confirms that you:<\/p>\n<ul>\n<li>Understand your authority boundaries<\/li>\n<li>Agree to follow established workflows<\/li>\n<li>Accept responsibility for course coherence<\/li>\n<\/ul>\n<p>Activation follows acknowledgement.<\/p>\n<hr \/>\n<h2><strong>Optional (Recommended)<\/strong><\/h2>\n<p>\ud83c\udfa5 Loom: <em>\u201cHow courses are structured in MinistryCentral Europe\u201d<\/em><\/p>\n<p>\ud83c\udfa5 Loom: <em>\u201cCommon course coordination pitfalls\u201d<\/em><\/p>\n<hr \/>\n<h2><strong>Summary<\/strong><\/h2>\n<ul>\n<li>You coordinate structure, not people<\/li>\n<li>You integrate content, not author it<\/li>\n<li>You protect learning flow<\/li>\n<li>You escalate instead of improvising<\/li>\n<li>You enable instructors by removing friction<\/li>\n<\/ul>\n<p><!-- notionvc: f3e92c0c-34c4-4d3c-9e90-7db24fa39404 --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>MinistryCentral Europe Purpose of This Guide This document is the primary onboarding entry point for individuals serving as Course Coordinators 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