MinistryCentral Europe
1. Purpose of This Guide
This guide defines the Instructor Coordinator role within MinistryCentral Europe.
It explains:
- How instructors are engaged and supported
- How instructional material is guided, collected, and prepared
- Where responsibility ends and handoff begins
- How pastoral sensitivity and operational discipline coexist
This guide is relational and operational, not technical.
2. The Role in One Sentence
Instructor Coordinators serve as the primary liaison to instructors, ensuring instructional material is received clearly, completely, and on time — without editing or publishing authority.
They protect both relationships and workflow.
3. What Instructor Coordinators Own
Instructor Coordinators are responsible for:
- Primary communication with instructors
- Clarifying expectations and timelines
- Guiding instructors on:
- Scope
- Format
- Submission process
- Receiving instructional materials:
- Drafts
- Notes
- Videos
- Supporting documents
- Following up on missing or unclear material
- Maintaining pastoral tone and trust
- Preparing materials for handoff to Course Coordinators
They own intake quality and relational flow.
4. What Instructor Coordinators Do NOT Own
Instructor Coordinators do not own:
- Course structure or sequencing
- Curriculum alignment decisions
- Editorial wording or formatting
- Canonical documentation authority
- Platform configuration
- Video hosting or embedding
- Publication decisions
They coordinate — they do not finalize.
5. Working With Instructors (Primary Focus)
Instructor Coordinators:
- Serve as the single point of contact
- Communicate clearly and respectfully
- Avoid technical jargon
- Shield instructors from platform complexity
- Reinforce appreciation and value
Instructors should never feel:
- Managed
- Rushed
- Corrected publicly
- Burdened with tooling concerns
6. Instructor Expectations (What You Communicate)
Instructor Coordinators ensure instructors understand:
- What content is being requested
- In what format (text, video, outline)
- By when
- How material will be processed
- That editors may clarify but not change intent
- That final publication timing is coordinated
Clear expectations reduce friction downstream.
7. Material Intake Standards
Instructor Coordinators ensure that submitted material:
- Is clearly labeled
- Matches requested scope
- Includes lesson identifiers
- Is complete enough to proceed
- Is stored in agreed locations
They do not edit content for clarity or style.
If material is unclear, they:
- Ask for clarification
- Or flag issues for Course Coordinators
8. Working With Course Coordinators
Instructor Coordinators:
- Hand off collected material to Course Coordinators
- Communicate known gaps or concerns
- Do not restructure content independently
- Do not negotiate curriculum scope
Course Coordinators take ownership after handoff.
9. Working With Content Editors & Media
Instructor Coordinators:
- Do not work directly with editors on wording
- Do not bypass Course Coordinators
- May clarify instructor intent when asked
- Coordinate video intake with Media roles as required
Their role remains upstream.
10. Lifecycle Awareness
Instructor Coordinators must understand the lifecycle:
- Instructor draft
- Review and preparation
- Editorial clarification
- Canonical publication
- Maintenance
They help instructors understand that:
- Draft ≠ published
- Revisions are normal
- Publication is deliberate
11. Common Pitfalls to Avoid
- ❌ Acting as editor
- ❌ Acting as course designer
- ❌ Making promises about publication dates
- ❌ Letting incomplete material pass downstream
- ❌ Allowing frustration to leak into communication
Calm coordination is the goal.
12. Escalation Guidelines
Escalate when:
- Instructors are unclear or disengaged
- Material conflicts with curriculum intent
- Deadlines are repeatedly missed
- Scope expands unexpectedly
- Pastoral concerns arise
Escalation protects instructors and the system.
13. Relationship to Other Documents
Instructor Coordinators must be familiar with:
- Content, Platform & Documentation Operations Guide
- Documentation Workflow
- Video Usage Policy
- Instructor Orientation Guide
They are not required to read:
- Platform & Technical Governance
- Elementor rules
- Editorial style guidelines
14. Summary
- Instructor Coordinators protect relationships
- They guide without controlling
- They collect without editing
- They enable others to work efficiently
They are a key stabilizing role in the system.